Quick answer
On iPhone, WhatsApp stickers live behind the sticker icon in the row above the keyboard, not inside the emoji panel as on Android. Packs are added from an installed sticker app rather than from Safari, because iOS gives the WhatsApp import handshake to apps only. Added packs appear under My Stickers.
Where the sticker tray is on iOS
This is the difference that causes the most confusion. On Android, stickers sit inside the emoji panel: tap the emoji icon, then the Stickers tab. On iPhone, the sticker button is its own control in the row above the keyboard, and tapping it opens the tray directly. Instructions written for Android therefore describe a path that does not exist on iOS.
Once open, the tray works the same way on both platforms: recently used stickers first, then your installed packs, with My Stickers listing everything you have added.
Adding a pack on iPhone
- Open the pack on the web and tap the iOS download button, which opens the App Store.
- Install the sticker app and open it — the pack you came from is preselected.
- Tap Add to WhatsApp and confirm WhatsApp's dialog.
- Open any chat, tap the sticker icon above the keyboard, then My Stickers.
Safari cannot complete the import on its own. iOS restricts the WhatsApp sticker handshake to installed applications, the same as Android — this is not an App Store review quirk or a limitation of a particular website.
iMessage stickers and WhatsApp stickers are not the same thing
iOS has its own sticker system for iMessage, and packs installed there do not appear in WhatsApp. The two use different formats and different installation paths. A pack bought or installed for iMessage has to be obtained separately for WhatsApp, and a WhatsApp pack will not show up in the iMessage app drawer.
Common iPhone-specific problems
- Stickers will not open, or the tray is empty: WhatsApp is usually a major version behind. Update it from the App Store and reopen.
- The pack imported but is not visible: force-close WhatsApp — swipe up and dismiss it — then reopen. The tray is populated at launch.
- Animated stickers show as a still image: the still first frame is the documented fallback when playback is unavailable. Updating WhatsApp resolves most cases.
- Low Power Mode can suppress animation playback until it is switched off.
Storage and removal
Sticker packs are small — a full 30-sticker static pack is bounded at roughly 3 MB by the 100 KB per-sticker limit — so they are rarely worth deleting for space. Removing a pack from WhatsApp does not remove it from the sticker app, so it can be re-added at any time without another download.